# About

Magic Pages is hosting for Ghost®. You write and publish, we take care of the technical side, and every message you send us gets a personal reply.

Working with Ghost since 2018, about 1,600 publishers, and 97% support satisfaction from 310+ ratings.

## How it started

Jannis found Ghost in 2018 and loved it straight away, because it puts writing first. Then came hosting, domains, email delivery and updates, and the technical side started getting in the way of the writing.

He could work it out. Plenty of people who had chosen Ghost couldn't, and their excitement stalled before the first post went out.

So in 2023 he started Magic Pages: hosting for Ghost that just works, with the kind of help he wished had existed when he started. Today about 1,600 publishers are with us and the team has grown. Every message still gets a thoughtful, personal reply.

> "I'm a developer, so I could figure it out. But I watched countless creators get stuck in the same place." Jannis, founder of Magic Pages

## What we believe: small over big

We'd like the web to have more small, independent places on it and fewer giant ones. That decides who we work for, where your site lives and how we grow. We've written most of it up at length, so you can check us on it.

### Own your address

We think anyone who makes something should publish at an address nobody can change the terms on later. With us, with a competitor or on a server in your cupboard: what matters is that it's yours. [Read our zine, A press of your own](https://www.magicpages.co/a-press-of-your-own/).

### Your readers pay you, not us

We don't take a cut of what your readers pay you. Payments run through Ghost's own membership tools, with no extra fees, however well you do. [See the numbers against Substack](https://www.magicpages.co/blog/substack-vs-ghost-for-a-paid-newsletter/).

### We don't host Nazis

We believe in free speech, open-source software and democracy, and that tolerance can't stretch to those who'd destroy it. So we don't host Nazi publications, and our terms say so. [Read So, you want to start a Substack?](https://www.magicpages.co/so-you-want-to-start-a-substack/)

### Small and local first

We'd rather look after a local newsletter, a school or a charity really well than chase the biggest accounts. [Non-profits](https://www.magicpages.co/nonprofit/) and [schools](https://www.magicpages.co/education/) get 20% off, and you can [give someone a site of their own](https://www.magicpages.co/gift/). This year we also sponsored Indiecon in Hamburg.

### European, and honest about it

Everything we store for you stays in the EU, on servers in Germany that run on renewable electricity. Where we rely on a US company, we tell you which one and why. We'd rather admit a trade-off than pretend there isn't one. Read [where your site lives](https://www.magicpages.co/datacenters/) and [our take on Cloudflare](https://www.magicpages.co/blog/on-cloudflare-ethics-and-european-sovereignty/).

### Growth isn't the goal

We grow slowly and on purpose, so you always reach someone who knows your site. No support tiers, no escalation queues. One of our customers noticed:

> "It's nice that there are still people out there who care more about sustainability and reliability than growth." Kye Fox, [kyefox.com](https://kyefox.com/)

## Meet the team

Magic Pages is a place where curious people do work that matters, with the freedom to do it well. That's our mission. There are three of us, and these are the people behind the replies in your inbox.

- **Jannis, founder.** Started Magic Pages. Splits his time between improving the platform, looking after what runs underneath it, and answering support himself.
- **Sviatoslav, support.** Makes sure every Magic Pages publisher gets fast, thoughtful help, and treats every question like it matters. Because it does.
- **Mariia, brand and marketing.** Looks after our brand and how we talk about Magic Pages, so the publishers who need us can find us.

Hear the three of us talk in the first episode of our podcast, [What is Magic Pages?](https://www.magicpages.co/podcast/episodes/what-is-magic-pages/): support that isn't a ticket queue, being a translator between people and Ghost, and the publishers we never expected to work with.

## Our promise

When you write to Magic Pages, you reach our small team directly. Your problem is ours until it's fixed, you get straight answers in plain words, and we dig until we know why something broke. What we learn goes into the [Help Center](https://www.magicpages.co/help/), so the next answer is already there.

## Come say hello

A question about your site, a move to Ghost, or just curious who you'd be working with? [Write to us](https://www.magicpages.co/contact/). A real person reads every message, usually the same day. Or [start your 14-day free trial](https://accounts.magicpages.co/setup), no credit card required.

> "Magic Pages is a very unique service and I'm so glad to have been tipped off about them. \[…\] I used to work in IT a long time ago, and I recognize your commitment to doing this with heart, and making this hosting service the best it can be." Ewen Bell, [news.ewenbell.com](https://news.ewenbell.com/)