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# Does Magic Pages have an uptime SLA?
- URL: https://www.magicpages.co/help/plans/does-magic-pages-have-an-uptime-sla/
- Published: 2026-07-25T18:23:08.000Z
- Updated: 2026-07-25T18:25:11.000Z
- Description: Pro plans billed monthly or yearly include a 99.9% uptime SLA. Lifetime and Starter plans don't.
- Author: Jannis Fedoruk-Betschki
- Tags: Help Center & Guides, Our Ghost CMS Hosting Plans

Yes, on Pro plans billed monthly or yearly. The full terms are in the [Service Level Agreement](https://www.magicpages.co/legal/sla/).

Two things worth being clear about, because they catch people out.

## Lifetime plans don't include the SLA

Everything else about Pro is the same on a lifetime plan. The uptime SLA is the one exception, and it applies to monthly and yearly billing only.

If a contractual uptime commitment matters for your project — a client site, or something with an agreement behind it — you want Pro on monthly or yearly billing.

## Starter doesn't include it either

The SLA is a commitment attached to the Pro plan, not a description of how hard we try. Every site gets monitored, and when something breaks I want to know about it regardless of what you pay.

## What to do if your site goes down

Don't wait for a report to tell you. Email me or use the live chat — I'd rather hear about it from you immediately than find out later.