Does Magic Pages have an uptime SLA?

Yes, on Pro plans billed monthly or yearly. The full terms are in the Service Level Agreement.

Two things worth being clear about, because they catch people out.

Lifetime plans don't include the SLA

Everything else about Pro is the same on a lifetime plan. The uptime SLA is the one exception, and it applies to monthly and yearly billing only.

If a contractual uptime commitment matters for your project — a client site, or something with an agreement behind it — you want Pro on monthly or yearly billing.

Starter doesn't include it either

The SLA is a commitment attached to the Pro plan, not a description of how hard we try. Every site gets monitored, and when something breaks I want to know about it regardless of what you pay.

What to do if your site goes down

Don't wait for a report to tell you. Email me or use the live chat — I'd rather hear about it from you immediately than find out later.